Warm fuzzies. (via missbhavens)
On rare occasions a patient takes the time to call your boss or send you a card (I think I’ve gotten two in over six years; I cherish them.) but THIS blew me away, made me cry and left me stunned.
A letter. An astonishingly amazing letter. A tear-inducing thank-you letter.
It’s gratifying when this happens. I got a really nice letter from a patient last year. - Lyall